4 Questions to Ask When Hiring a Payroll Service

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Successful business owners know the importance of getting payroll done accurately and on time, every time. Employees expect to be paid for their work without errors or delay. For a busy manager, payroll processing can be a very tedious and time-consuming task. That’s why many businesses choose to outsource their payroll processing to an expert payroll service company. If you’re considering to do the same, here are 5 questions you should ask a payroll service provider before you hire them:

Mark Rowley, Owner
RandR Payroll Services

  1. What services do you offer?

Look for a provider that handles federal and state income taxes, direct deposit set up for different employee types, tracks vacation, PTO, sick days, etc. Ideally, they should also be able to manage employee benefits.

  1. How will these services support my business?

You’ve got a business to run. By choosing to outsource payroll efforts, you are effectively buying back your time. However, a payroll services company must be reliable. They must calculate accurate payroll information, maintain records, submit before deadlines, and stay compliant with state and federal employment agencies.

  1. What security measures do you take to protect my employee’s personal data?

These days, data breaches are all too common. Given the sensitive nature of your employees’ private data, including birth dates and Social Security numbers, it is imperative that you choose a firm that takes data protection seriously.

  1. What kind of customer service support do you provide?

Customer support is a vital service that any quality payroll service company will provide their clients. Ask if the company will assign a designated payroll specialist to work with your business or not.

As a business owner, the more of the payroll process you can outsource, the more you can free up your precious time for business money making activities. If you have any additional questions, contact our payroll experts at R&R Payroll & Bookkeeping Services: (951) 296-0412.